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Active Incident

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This page is intended to provide the status and availability of a variety of Ventus maintained APIs.
Service is DownService Disruption

Incident Status

Service Disruption

Components

T-Mobile Coverage Map

Locations

Norwalk Data Center


December 4, 2025 2:29PM EST
December 4, 2025 7:29PM UTC
INVESTIGATING

512: Connect timeout
Service is DownService Disruption

Incident Status

Service Disruption

Components

Coverage Map Generator

Locations

Norwalk Data Center


August 8, 2025 2:00PM EDT
August 8, 2025 6:00PM UTC
INVESTIGATING

512: Connect timeout
Service is DownService Disruption

Incident Status

Service Disruption

Components

Verizon Coverage Map

Locations

Norwalk Data Center


August 8, 2025 1:59PM EDT
August 8, 2025 5:59PM UTC
INVESTIGATING

512: Connect timeout
Service is DownService Disruption

Incident Status

Service Disruption

Components

T-Mobile Coverage Map

Locations

Norwalk Data Center


July 31, 2025 2:14PM EDT
July 31, 2025 6:14PM UTC
INVESTIGATING

Coverage map is not being stored.
Service is DownService Disruption

Incident Status

Service Disruption

Components

AT&T Coverage Map

Locations

Norwalk Data Center


April 29, 2025 5:14PM EDT
April 29, 2025 9:14PM UTC
INVESTIGATING

Coverage map is not being stored.
Service is DownService Disruption

Incident Status

Service Disruption

Components

AT&T Coverage Map

Locations

Norwalk Data Center


March 25, 2025 4:26PM EDT
March 25, 2025 8:26PM UTC
INVESTIGATING

Coverage map is not being stored.

Genesis




Operational

QASR




Operational

Coverage Map Generator




Service Disruption

Ring Central Call Log




Operational

Ring Central Email Log




Operational

AT&T Coverage Map




Service Disruption

T-Mobile Coverage Map




Service Disruption

Verizon Coverage Map




Service Disruption

Core Database




Operational

Usage Cache




Operational

0

Upcoming Maintenances

9

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

Mapbox

Status.io

History (Last 7 days)

Genesis MaintenancePlanned Maintenance

Description

Genesis maintenance has been scheduled.


Components

Genesis


Locations

Norwalk Data Center


Schedule

December 9, 2025 10:21PM - December 9, 2025 10:21PM EST
December 10, 2025 3:21AM - December 10, 2025 3:21AM UTC


December 9, 2025 10:21PM EST
December 10, 2025 3:21AM UTC
UPDATE

Genesis maintenance has started.

December 9, 2025 10:36PM EST
December 10, 2025 3:36AM UTC
UPDATE

Genesis maintenance has finished.
Unable to Get Contact DetailsService Disruption

Incident Status

Service Disruption


Components

Ring Central Call Log


Locations

Norwalk Data Center



December 7, 2025 12:00PM EST
December 7, 2025 5:00PM UTC
INVESTIGATING

500: Internal server error. Check error_description in message body for more info.

December 7, 2025 12:14PM EST
December 7, 2025 5:14PM UTC
RESOLVED

The incident has been resolved.
Unable to Get Contact DetailsService Disruption

Incident Status

Service Disruption


Components

Ring Central Email Log


Locations

Norwalk Data Center



December 7, 2025 12:00PM EST
December 7, 2025 5:00PM UTC
INVESTIGATING

500: Internal server error. Check error_description in message body for more info.

December 7, 2025 12:14PM EST
December 7, 2025 5:14PM UTC
RESOLVED

The incident has been resolved.
Unable to Get Contact DetailsService Disruption

Incident Status

Service Disruption


Components

Ring Central Email Log


Locations

Norwalk Data Center



December 7, 2025 8:15AM EST
December 7, 2025 1:15PM UTC
INVESTIGATING

500: Internal server error. Check error_description in message body for more info.

December 7, 2025 8:29AM EST
December 7, 2025 1:29PM UTC
RESOLVED

The incident has been resolved.
Contacts Not UpdatingService Disruption

Incident Status

Service Disruption


Components

Ring Central Call Log


Locations

Norwalk Data Center



December 3, 2025 12:14AM EST
December 3, 2025 5:14AM UTC
INVESTIGATING

No new contacts are being added.

December 5, 2025 6:14PM EST
December 5, 2025 11:14PM UTC
RESOLVED

The incident has been resolved.